Few users are facing issue in accessing airmeet platform
The incident has been resolved
We will continue monitoring for sometime.
We have identified the issue. All affected users are from one of the indian ISP, Reliance Jio. We can see a drop in error rate and users are able access the platform now.
Few users have reported observing issue while accessing our platform. We are investigating.
This incident affected: Analytics (Dashboards, Reports), Login (Facebook, Google, LinkedIn, Apple, SSO, OTP), Event Entry (Registrations), Sessions (Pre-recorded Videos, Live Sessions, RTMP Sessions, large call), Integrations (Public APIs, Zapier, Mailchimp, Eventbrite, Salesforce, Hubspot, Marketo, Facebook Pixel, Google Tag Manager), Community Manager Dashboard (Event Creation & Updation, Team Management), Notification (Email notification), Event (Chats, Booths, Captions, Polls, Speed Networking, Social Lounge, Q&A, Language translation, Picture in Picture (PIP)), and Ticketing and Payments, Recordings, Home Page.